Illovo Sugar Africa - Cookie Policy

What are cookies?

A cookie is a data file, which often includes a unique identifier, that is sent to your browser from a web server and is then stored on the hard drive of the device you are using to browse the website. Each website you visit can send its own cookie to your browser if your browser’s preferences allow it, but to protect your privacy your browser only permits a website to access cookies it has already sent to you, not cookies sent to you by other sites.

Cookies help us to improve our Website  and to deliver a better and more personalised service, for example by storing information about your preferences and allowing us to recognise you when you return to our Website.

You have the opportunity to set your devices to accept all cookies, to notify them when a cookie is issued, or not to receive cookies at any time. Each browser is different, so check the ‘Help’ menu of your browser to learn how to change your cookie preferences. Please be aware that blocking cookies may affect the functionality of the website.

How we use cookies

You can find more information about the types of cookies we use and the purposes for which we use them in the table below:

Analytical/ Performance Cookies

These cookies collect information about how visitors use a website (we use Google Analytics).

These cookies collect information about how visitors use a website, for instance, which pages visitors go to most often, and if they get error messages from web pages. These cookies don’t collect information that identifies a visitor. All information that these cookies collect is aggregated and, therefore, anonymous. It is only used to improve how a website works.

Functionality Cookies

These are used to recognise users when they return to a website. They remember user choices and enable the personalisation of content.

These cookies allow the website to remember choices you make (such as your user name, language or the region you are in) and provide enhanced, more personal features. These cookies can also be used to remember changes you have made to text size, fonts and other parts of web pages that you can customise. They may also be used to provide services you have asked for such as watching a video. The information these cookies collect may be anonymised and they cannot track your browsing activity on other websites.

How to control and delete cookies

When you first visit our Website we ask you to agree that we can use cookies as outlined in this policy. You can use your browser settings to withdraw your consent to our use of cookies at any time and to delete cookies that have already been set. The ‘Help’ function within your browser should tell you how to do this.

Alternatively, visit: http://www.allaboutcookies.org/

for comprehensive information on how to do this on a wide variety of browsers. You will also find details on how to delete cookies from your computer, as well as more general information about cookies.

Be aware that restricting cookies may affect your ability to navigate and use our Website. We reiterate that the use of cookies may be necessary to provide you with certain features available on our Website. Should you choose to disable cookies, you may be unable to use these features, and your access to our Website will be limited.

Contact us & your rights of complaint

Questions, comments or requests concerning our use of cookies are welcomed and should be addressed to our information officer on our contact us page: contact us

You have the right to make a complaint to the Information Regulator or to seek a remedy through the courts if you believe that your rights have been breached.

 If you have a concern about any aspect of our privacy practices, including the way we’ve handled your information, you can report it to the Information Regulator. You can find details of how to do this at: justice.gov.za/inforeg

This cookie notice was last updated on 1 April 2021.